Information from www.aircanada.com
http://www.aircanada.com/en/travelinfo/airport/baggage/pets.html
Pets in the cabin
The "pets in the cabin" service is no longer available on Air Canada.
Only certified, professionally-trained service animals assisting customers with disabilities will continue to be carried, free of charge, in the passenger cabin at the customer's feet—provided they have a registered training certificate and have been pre-registered through the Medical Assistance Desk at Air Canada Reservations.
For exceptions on travel to international destinations, please see check specific government regulations of any countries you are travelling to.
Pets in the baggage compartment
For travel on flights within Canada and flights to and from international destinations, including flights to and from the U.S.A., you must pre-register your pet for travel on the same flight as yours by contacting Air Canada Reservations within 24 hours of booking travel. Please note that temperature controlled and ventilated baggage compartments are available only on certain aircraft. Please refer to Additional Winter Restrictions listed below. Be sure, also, to check specific government regulations of any countries you are travelling to with your pet.
| Charge for one way travel (applicable taxes not included) | |
| North America | $105 CAD/USD |
| International | $270 CAD/USD |
Please note that these rates do not apply when your pet is travelling as Air Canada Cargo (AC Live Product).
Important information for passengers flying on code share flight(s).
Please contact Air Canada cargo for shipping any of these animals.
Guideline by www.petswelcome.com
http://www.petswelcome.com/milkbone/aircan.html
Air Canada offers the following travel options for your pet, provided the regulations of the destination country permit:
- Travel in our Hospitality Cabin - North America
- Travel in the baggage compartment
These same options are available to Air Canada customers connecting to any of their Star Alliance partners and vice versa although only cats and dogs will be accepted in the cabin. Connections to any other airline are not permitted.
Note: Pets cannot be accepted for travel either in the cabin or the baggage compartment in/out of Australia or New Zealand due to Government regulations. Pets can only travel via Cargo and all bookings must be made through Air Canada Cargo office.
Pets in the cabin
Effective September 18, 2006 the Pet in the Cabin product will be discontinued system-wide, for tickets purchased on or after April 14, 2006 for travel commenting on or after September 18, 2006. Certified, professionally trained service animals which are assisting customers with disabilities will continue to be carried, free of charge, in the passenger cabin at the customer's feet EXCEPT for flights to Australia, Hawaii, Hong Kong and New Zealand.
On flights within North America (Canada/USA and Mexico), Air Canada allows small household pets to travel in the cabin with the customer in our Hospitality cabin only, provided they are in a kennel small enough to fit under the seat. Please note that:
- requests to bring animals must be done within 24 hours of completing your online booking. You must request your animal by calling the Air Canada Call Centre at 1-888-247-2262; pets without bookings will not be accepted at the ariport;
- the number of kennels accepted is limited by aircraft type and may require your reservation to be modified to accommodate your pet;
- the pet kennel is part of the carry-on baggage allowance and must conform to the carry-on size limitations of LxWxH - 55 cm x 40 cm x 23 cm maximum or 21 1/2 in x 15 1/2 in x 9 in maximum; and a weight limit of 22lbs / 10 Kg same as carry on;
- dimensions of the kennel and weight and breed of your pet must be given at the time of your call;
- pets must remain in the kennel, under the seat, at all times;
- one pet kennel per person;
- special service animals that assist customers with a disability are allowed in the cabin at no charge, provided they have a registered training certificate;
- Reptiles (including snakes and lizards) and animals such as rats, mice, ferrets, weasels, etc. cannot be carried in the cabin;
- Birds are not allowed in the cabin;
- Pets in the cabin are not accepted on International flights effective November 1, 2005;
- No pets are allowed in the Executive First/Executive Class cabin
Pets in the baggage compartment
Your pet travels on the same flight as you do, in a temperature controlled and ventilated baggage compartment. Air Canada transports the majority of pets this way. Winter restrictions may apply on certain aircraft. Please note:
- the number of kennels accepted is limited by aircraft type and may require your reservation to be modified to accommodate your pet;
- request to bring animals must be done within 24hrs, once you have completed your online booking with the Call Center at 1-888-247-2262; pets without bookings will not be accepted at the airport.
- dimensions of the kennel and weight and breed of your pet must be given at the time of your call;
- maximum of 2 checked kennels per person or family;
- pets must be placed in hard-sided carriers;
- pet carrier wheels must be removed prior to the flight.
- the combined weight of the pet and kennel must be 70lbs or less
Restrictions
* Pets cannot be accepted for travel in the baggage compartment from December 18, 2006 throughout January 7, 2007.
Charges (one way)
Pets in the cabin Pets/ Animals in large compartment North America $ 105 CAN / $ 75 USD $ 105 CAN / $ 75 USD International Not Available $ 245 CAN / $ 175 USD
Please note that if the combined weight of the pet and its kennel is over 70 lbs / 32 Kg, the pet can only be accepted for travel by Air Canada Cargo.
Contact Air Canada Reservations for details as some exceptions may apply.
Pet carriers
- Whether your pet is a Chihuahua or a Great Dane, there's a pet carrier to match. The majority of carriers are made of hard plastic with holes for ventilation. No part of the animal is allowed to protrude from the carrier. As a result, wire carriers are not permitted. Soft-sided carriers are permitted for animals in the cabin only. All carriers must be secure and leakproof.
- International regulations state that the carrrier must be big enough to allow the animal to stand, turn around and lie down comfortably. If the pet carrier does not allow the animal to do this, Air Canada must refuse transport.
Preparation for travel
Since Air Canada assumes no responsibility for the care or feeding of pets while in transit, it is most important that you prepare both the cage and the animal ahead of time. Here¹s what you should do:
- Feed your pet four to six hours prior to departure, as a full stomach may cause discomfort during travel.
- Give your pet water right up to the time of travel. Be sure to empty the dish at Check-In otherwise spillage during the flight will give your pet a wet and uncomfortable ride. Leave the dish in the kennel so that our Agents can provide water in the event of an extended wait before, between or after the flight.
- Tranquilizers and other medications are not generally recommended. Consult your veterinarian.
- Cover the bottom of the kennel with absorbent material such as a blanket.
- Do not lock the kennel door as Air Canada personnel may need to access your pet in the event of an emergency.
Documentation
Many countries place restrictions on the entry of animals. Air Canada does not keep all this information on file. Please contact the nearest embassy or consulate of the destination country for information.
- It is imperative that you comply with all restrictions, and are in possession of all documents required by the destination country. Failure to do so can lead to refused entry, lengthy quarantines or even the destruction of the animal on arrival.
- For animals entering Canada, contact the Animal Health Division of Agriculture, Canada.
Pet Restrictions for Trinidad/Tobago
Due to a veterinarian labour dispute, effective immediately, pets (including service animals) are not accepted for travel to/from Trinidad and Tobago as either carry-on or checked luggage.
Please be sure to read the sections on Pet Carriers and Documentation.
Limitation of liability
Air Canada will not be responsible in the event of loss, delay, injury, sickness or death of any pet or animal accepted for transportation.
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